Return & Refund Policy

At Muscle Cell, every meal is made fresh and prepared to order. For food-safety reasons we can’t accept physical returns of any food product, but we stand behind everything we make, and if something isn’t right, we’ll make it right.

Refunds and replacements

If your order arrives damaged, incorrect, or with a quality issue, contact us within 7 days of delivery and we’ll refund or replace the affected items, your choice. There’s no need to ship anything back.

To help us sort it out fast, please include:

• Your order number
• A short description of the issue
• A photo if the problem is visible, like damaged packaging or the wrong item

How refunds work

Approved refunds go back to your original payment method within 5-10 business days. Prefer a replacement instead? We’ll get it into your next available delivery.

What isn’t covered

Because our food is perishable and made to order:

• We can’t offer refunds or replacements for a change of mind, or for ordering the wrong item, once a meal has been prepared or delivered.
• Issues reported more than 7 days after delivery may not be eligible.

Need help with an order?

We’re here for you. Email us at fernandoarceo@musclecellhealth.com or reach out through our contact page, and we’ll take care of it.